I had made reservations here over a month in advance for my best friends birthday. She and several of her friends traveled from Wilmington NC for her birthday with hopes that the evening would be wonderful. Upon making my initial reservations I was told that bringing a cake would be a waste since they would charge me for each slice cut and they would provide a small cake free of charge. When we first arrived at Cabana we were sat outside in a tented patio with heaters (In December) and 7 people were crowded around a small table which was shoved against the plastic tent. It took our waitress a good 10 mins. to even take our drink orders and then another 20 to get them to us. Then while she was taking our orders.. while the birthday girl was in mid order, the waitress just WALKED AWAY.. as if she had something more important to do. Once the waitress FINALLY came back and took the rest of our orders she had a MAJOR ATTITUDE! The worst part of the evening was when we had to ask 3 different times and 2 different servers to bring the birthday girls cake out to her and they still NEVER brought it. We were there a good two and a half hours.. mostly waiting.. and we only were able to get 2 drinks each because the waitress took forever. Once she realized how unhappy we were she dropped the our checks on the table and walked away. IT WAS HORRIBLE!! Being an event coordinator myself I WILL NEVER recommend this place to anyone for anything.
Pros: The Ambience inside NOT OUTSIDE IN THE COLD
Cons: the waitstaff, customer service
more