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HORRIFIC SERVICE - Review by citysearch c | Le Petit Chateau

Le Petit Chateau

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HORRIFIC SERVICE 1/18/2009

Worst service I have ever experienced. First, we called ahead to ask questions about a gift certificate. We were told to call back to talk to a manager. We did and they assured us there would be no problem with our certificates. Of course right away there was a problem, made worse by the owners insistence that no body would ever tell us that on the phone. So basically he's calling me a liar within 5 minutes of walking into the place. Nice. Then we say down and it took them 15-20 minutes before we even got menus. Did I mention this place was DEAD for a saturday night? The waitress never filled our glasses of water once, thankfully we flagged down another waitress who helped us out. It took a half hour for 3 medium wellington's and one beef medallion to be served. And they forgot the sauce for the wellington, the waitress brought it out after 2 of us were already done eating and didn't really care at all. We ended up not using our gift certificates so we didn't have to tip 18%, instead we left $6 for a check of $182. Hope they get the message. Save your money for a place that deserves it. Worst service ever, felt like we were at a Chili's or something. Pros: food tasted decent if you don't mind waiting and if you dont mind having terrible service Cons: service, service, service more
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