Applewood is OK on the surface. There is a check-in staff member who is not at all friendly, rude and seems to only care about how many ""extra"" services she can sign your pets up for and boy does she love to enforce all of the rules they have. They close at 3pm on Sunday's, I am sure this is done to increase their night stays and fees as so many people are late returning to town when a flight is late. They also nickle and dime you for everything. They do not take any of the pets out to potty after 6pm unless you pay extra fees for it. Pets cannot go to an outside kennel at all to potty when they need too. If you want your pets played with or any attention paid to them, there are extra fees.....these can add up quickly on top of their daily boarding fees. This place is NOT a ""resort"" it is a boarding facility only where your pet is placed in a box, given water and fed. Would suggest other places where they interact more with your pet than Applewood does. They have no web cams so you can checkup on your pet, I don't think they want you looking at their operations on the web.
Pros: Good location
Cons: Staff not friendly, too many ""extra"" fees, pets have to adapt to their schedule and rules
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