I had totaled my car in the wee hours of the morning and had alot of important belongings in my car and needed them ASAP. I called up Shamrock with my VIN# and plate # and they gave me the exact location of the car after just about 2 hours of them towing the car(they have a handful of dropoff lots).That impressed me and was important. They gave me no issues getting in I had my reigstration and ID ready and hey lt me right in. Only dissapointment was they didn't let me take out my radio but that is policy so it's understandable and leaving it in there scored me better with the insuance and I ended up getting it back. The people I dealt with there were not rude at all it might vary by the location. I would use them again if i ever needed a tow.The police use them so they must be pretty reputable. I was just satisfied with their organiztion for as many cars as they tow and that I was able to get my valubles back from the car ASAP.
Pros: Organized..they really have their act together, Prompt access to car if you need items out of it.
Cons: I had no issues with anything.
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