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RUDE CUSTOMER SERVICE - Review by citysearch c | Mike's Heating & Ac

Mike's Heating & Ac

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RUDE CUSTOMER SERVICE 1/15/2009

I called to make an appointment. When I found another contractor who could do it sooner I was nice enough to call & cancel. The guy who answered the phone I told him I wanted to cancel & magically the phone went out. When I called back to make sure he heard me before we got disconnected he snapped and asked if I needed repair ot tune-up. When I told him a tune-up he said don't waste my time & hung -up. Very rude customer service. He puts coupons in the clipper maagzine but rude before he even gets to your home. I dont reccommend these people!!! Pros: reasonable prices Cons: BAD CUSTOMER SCHEDULING SERVICE more
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