The Headquarters of Cohen's Fashion Optical have very unprofessional people taking your phone call, specifically be aware of Sheron she writes down your complaint but before she does, she gives attitude and has no phone manners. Also, she lies about whom to talk to when making a complaint about any of the Cohen's Fashion Optical. You wonder how this sour woman got a job. Customers need good customer service that we are not getting in their stores. I agree with every body who complaints about Cohen's they have people that do not give a damn about the line they represent. Stay away from their stores. Here is the phone number to complaint but be aware of Sheron or Sharon she comes from a poor background: 516-390-2207.
Pros: they sell glasses
Cons: they don't give any good customer service
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