I had my appointment to have my 4th Remote Starter installed at Long Radio. I was supposed to drop my car off for the day with Brain the store manager on the 7th of January. My Husband made the appointment when he purchased the gift for me before Christmas. Well, when the 7th came along we had a TERIBILE ice storm and my 3 children had school cancelled. I thought I was going to have to miss my appointment :( because there was no way I could wait for the starter installation with 3 small children. I called Brian and he told me not to worry and to take my time coming in till I felt the roads were safe and when I got there he would drop us all off at the Mall to shop or catch a movie. WOW what great customer service. Needless to say, I got my starter installed, the kids and I were kept entertained at a movie and was picked up at the Mall when they were done:) I cant express my gratitude and appriciation enouph to Brian and his team at Long Radio for their ""over the top service"" and a job well done. I made another appointment to have a heated seat installed in my car while I was there. I highly recommend to others !!!
Pros: Very accomodating !!
Cons: None !!
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