My excellent experience with Mobile West started with the very first phone call. Peter was so pleasant and friendly, I thought I had the wrong number. Every shop I've ever dealt with seemed as if they were doing me a favor in helping me and if you're a mobile audio n00b like me, the service gets even worse. I brought my new Tundra to Mobile West to correct an issue from an install from another mobile audio outfit referred to me by my dealer (almost no bass coming from the sub and the speakers clipping something fierce). Needless to say the problems were many, but easily remedied by Peter and his installers.
Pros: Prompt, Professional, Exceedingly rare customer service
Cons: I'll have to agree with the last reviewer on the free chocolates. :D
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