I brought my '04 Celica in because my check engine light was on. I was charged $95 for them to hook the car up to a machine (about 5 minutes of labor). They then quoted me $2000 to replace the Catalytic Converter. I did some research online to find how much the actual converter costs and it costs about $175 for the parts, so that means they were charging me about $1,825 for labor. A bit outragous.
I took my car to mechanic of a friend and he told me that the sensor for the check engine light jsut needed to be replaced. It cost me $100 to replace the sensor and it completely fixed the problem, the converter did not actually need to be replaced!!!! He aslo told me that to replace the converter would cost about $350 for parts AND labor.
Bernardi totally tried to scam me and then REFUSED to return any calls when I questioned their quote and service policy due to the fact that they overcharged me and were not able to even diagnose the problem correctly. They wont' give me my money back, call me back , or even apologize!!!!!!!
DO NOT USE THEM!!!!!
Cons: horrible customer service!!!!!, they scam you!
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