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Completely disappointed, bad dining experience - Review by citysearch c | La Strada Ristorante

La Strada Ristorante

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Completely disappointed, bad dining experience 9/8/2008

I have been to La Strada's when it first opened and a lot has changed between 2007 and September 6, 2008. When we arrived, our table was ready, which was a benefit. From that point, we had to ask for a drink menu. Once we were brought the drink menu, we had to wait for our waiter again, which took quite some time. Once he arrived, we ordered appetizers, crab cakes, bruschetta and mushrooms. The crab cakes were 4 tiny bite size pieces, absolutely ridiculous. The bruschetta was dry as it was lacking olive oil and the mushrooms were a good size but there were only two on the plate. Maybe this set the tone for the evening. Eventually we tracked our waiter down again and he took our order. My friend had the talapia (which I will say was wonderful), my husband had the fillet mignon (just okay), another friend ordered the full lobster plate (the most expensive item on the menu) and I ordered the chicken vesuvio (bone in). When they brought out the lobster plate, it was completely the wrong meal, they brought a tail not a plate and then the waiter had the audacity to say he ordered the wrong item - we all heard him say he wanted the full lobster plate. On mine, I told him I wanted bone in, well oops again, shame on me that the waiter ordered breast. For the four of us, our bill came to well over $200 and I have higher expectations if I am spending this much money. We constantly had to track the waiter down for drinks, re-orders and errors. Did I mention that the bread basket came out with the appetizers? A little late don't you think? And to top off this wonderful evening, the less than par manager Michael was called to our table where he sincerely acted like he didn't care and we were wasting his time and thought a small fruit plate (enough for one) was a good enough comp for 4 people! I called him today to advise that we were so unhappy with our experience and since he is the manager, I thought he would care more. He said he was busy and hung up on me. Pros: Lot of parking, restaurant wasn't that busy and it ws Saturday night! Cons: Terrible service and food more
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