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Perfect example of poor service - Review by citysearch c | Newport Liberty Med Assoc Llc

Newport Liberty Med Assoc Llc

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Perfect example of poor service 9/12/2008

I agree with the other reviewers about the support staff. They are the most unenthusiastic group of people I have come across. The phlebotomist doesn't make eye contact with the patients and her technique is poor. She needs a refresher course - tubes were drawn in the wrong order and she left the tourniquet on which is not the current recommended method. \r \r The doctor did not examine the patient. He took her BP and suggested a medication for every complaint. He forgot that he had recommended we take a particular type of BP medication and in the end gave of samples of another type of BP medicine!! \r \r I do appreciate that he contacted us immediately when we had an emergency. This place could be better if the doctors paid attention to their patients and took notes during the interview and they hired new support staff. But for now we have changed our care after two visits more
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