I went there for a chipped wisdom tooth that needed to be removed... and presented a $2400 BILL BEFORE TREATMENT!!!!\r
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I was there for a total of 3 hours and saw the dentist for 15 minutes and presented a bill for $2400 with a INSURANCE co pay of $700 for a supposed deep cleaning treatment when I had a chipped tooth. \r
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This did not include removing my chipped wisdom tooth which was the reason for my dental visit. They needed to give me a referral to an oral surgeon and the co pay for tooth removal is only a $169. \r
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I reviewed the bill with a managing Dentist and there were optional charges...and treatments..in the bill...Out of the total bill only $240 in deep cleaning Co pays were really needed. The other $400 plus in charges were Optional.\r
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When I opted to only do the $240 deep cleaning they sent a manager in to see me and said that they ran out of time for the day and could not do the treatment. I was there for 3 hours and 15 minutes From 3 to 6pm. and spent most of my time just waiting to be seen.\r
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After the first hour waiting getting x rays another hour waiting for the dentist exam another 30 minutes then presented with a bill. A half hour asking questions about the charges to be turned away. \r
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Poor customer service!!!! Unorganized and unprofessional Staff!!! Dentists who can barely speak English and do not explain the treatments. \r
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Optional vs Necessary treatments... This is a Dental business that is thriving on uneducated customers \r
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