I've been to Las Vegas several times & have stayed at Monte Carlo, Caesar's, Lady Luck, & Luxor. The Riviera was the worst starting w/check in services & people to the time we checked out. I hope it gets blown away! The people were so unhelpful when we checked in w/my parents on their first visit to Vegas. I was actually told by the hotel clerk to check in w/someone else because it was 10min til she was off duty. I suggested she hurry then to check us in. Although we asked for non-smoking rooms they were already given away. We had to stay one nite in a smoking room then the next day we had to move. Very inconvenient. I feel the total layout of this hotel/casino is just awful. The restaurants avail on site were bad too, the main cafe was usually too crowded to stay & their snack bar was usually closed whenever we tried to get a hotdog. Roomservice was a 2hr wait. We tried their lunch buffet, the quality of the food reminded me of National Lampoon's Vegas Vacation scene where the beef is blue and chicken green. Just terrible. No one here is interested in your accomodations. Only to register you in their loser clubs. I never recommend this hotel to anyone! Again, I hope it gets blown away, terrible rooms, service & food!
Cons: everything
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