Made me wait for over an hour past apptmt time without any explanation -- I complained and then left. They were just too disrespectful of my time. My experience also included overhearing reception people talking about clients and other rather annoying / unprofessional gossiping within hearing range of waiting room. If I wanted to hear yadda yadda yadda while I was waiting, I'd bring my in-laws with me to the waiting room.
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