Brown and Brown Wrecker Service is not a towing service that I would should use again. I was in an accident and Brown and Brown was the one the DeKalb County police called to tow my vehicle. The driver said that they were not able to get it to the location I requested that afternoon. The next morning I called to see when it was going to be dropped and was told my vehicle wasn't there. After several minutes they found it. However, when they delivery it to the body shop for repairs there was a matter in an area that has nothing to do with the accident. I called the owner and sent him photos that the body shop said it was there when they got it. The owner has yet to return my phone calls. I will be taking him to small claims court for the repair to my vehicle. I will never ever used them again
Cons: Not living up to customer service after damage
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