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Horrible Customer Service - Review by citysearch c | Rock'n Fish - Manhattan Beach

Rock'n Fish - Manhattan Beach

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Horrible Customer Service 9/18/2008

We frequent the establishment because of their great food but not because of their service. We were going to throw a 40th birthday for a co-worker who loves their food. I made a reservation for 11 for lunch time and requested we sit on the patio. The hostess said we cannot guarantee the patio. I was stunned as to why we have a large party and cannot sit where we would like. I left two messages for the manager to call me back and she never did. I find this totally unacceptable and bad managing. Needless to say we cancelled the reservation. more
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