Well I needed cake supplies, so I went to the only place in town, Edwards Cake & Candy. Love the product that they offer, however can't stand the POOR customer service, with the exception of Alta & Joanne. I used to always take clients in to buy product from the wedding section, but now there is a B-E-O-T-C-H who sits there and patrols the wedding section and does not allow the customers to familarize theselves with product. Since when can't we check things out before we buy them. Personally I NOW take my Brides-to-be to The Baker's Place to purchase their toppers. I recently learned of a new cake decorating store called The Bakers Place located in the McHenry Village. The Baker's Place carries the wedding toppers and lets us touch them before we buy them. Edwards should do themselves a favor and get rid of that inexperienced ""wedding consultant"" that reeks of an ashtray.
Pros: Great variety, ample parking.
Cons: Customer service
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