Your Lakeway shop manager, Alex Mendez, should be commended. He is an outstanding example of courtesy and accomodation.
Alex went out of his way to assist me with my repair needs recently. The car was repaired expertly and on time, but it was his willingness to go out of his way to help me that prompted me to write this.
Thank goodness there are still employees who prize craftmanship and customer relations above profit.
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