Not only was the staff friendly and helpful but my computer hasn't run this well since it was new. I checked out some other places and they did seem slightly more expensive but I have a nice laptop and I didn't want just anyone messing with it. Plus the technician went over the entire diagnosis with me and emailed me updates on progress of the initial testing and repair. My peace of mind was worth a few extra dollars.
Pros: complete analysis of entire system in diagnosis and emailed updates
Cons: a little more pricey than some but worth it
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