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Terrible customer service, talk down to people when they call with a question - Review by citysearch c | Saratoga Vision

Saratoga Vision

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Terrible customer service, talk down to people when they call with a question 8/18/2008

Okay, the doctors were friendly at the time of service but everytime I called after that to see if my glasses were ready, the rest of the staff were extremely unprofessional. I mean, really they should work on their customer service skills. I would recommend going somewhere else if you hate being talked down to my people who should be happy that they have your busineess. Pros: Doctors are nice and know what they are doing, but other places are better Cons: office staff don't give you the time of day, esp. when you call them!!! more
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