I came in the a while ago looking to switch over from Verizon to T-mobile. Luckily the store specialized in both companies and were able to clearly lay out the choices I had for both plans (in terms of upgrade vs. new activation) and I ended up getting a great deal on a blackberry as well. He threw in two cases for the price of one and although I initially felt as if he was secretly ripping me off, when I retailed everything I went home with it was an alright bargain! I think that the boss Navid was actually pretty funny and left room for slight negotiation which is something you CANT do at a carrier store. Overall I was happy and I left with exactly what I wanted.
Pros: Good personal service (he remembered my name the next day), flexible pricing, repair (apparently unlocking!)
Cons: some items are on the pricey side and are more worth it to buy somewhere else if you cant get him to give you a discount
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