This is perhaps the worst taxi service we have ever used, and we've lived in NY for over 10 years. Our bad experiences with them happened a few times over a couple months (we now refuse to use them), so it's not an isolated incident with one cranky driver having a bad day. They often get directions wrong, then argue with the passenger when they come to the wrong place! They will also often make passengers wait 10 or 15 minutes to get other passengers--picking up multiple passengers (and each passenger paying full fare for their own destination) is the norm for suburban taxis, but it can turn what would be a 3-minute taxi ride into a 20 or 30-minute trip. When my wife took them, the drivers would drive away at a crawl, obviously scoping out where she was actually going, which left her with a creepy feeling of being watched.
Pros: right next to the train station
Cons: the only taxi service right next to the train station
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