Ok, so me and my girls went to Novo last Thursday...big mistake. The staff was nice and my mojito was fine as well but some guy with a somewhat raspy voice seemingly the manager could not help but scream, loudly at the employees. I was so turned off. My goat chese salad took about or over 30 min. as well, howeve, the just manager stood over my table giving the employees dirty looks, pacing back and forth and again could not compose himself from yelling in spanish. The employees although helpful, seemed over-worked and generally upset by the manager. The manager did go up to one table to say hello or something so I?m guessing just from reading previous reviews that only if you know him will you be treated well however, I will never not go back, not even for a mojito.
Pros: good mojitos
Cons: the manager
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