They have lost touch with their customers. Its now about cramming so many people like sardines. They cant make up their mind from one waitress to the next how much drinks cost.. Yes their buffet is good but wait in line for 3 to 4 hours it is sure not worth it. Their concerts are outside in a parking lot and are very disorganized and downwind from the chicken farm..Phew bring a towel or something to help you breath. To top it all off their machines are so tight they make cruise ships casinos look loose. I have been with Valley View since the beginning and I am sad to say there are many other good casinos in San Diego I would try a different one first.
Pros: Good Food
Cons: Poor customer service, overcrowding, overcharging
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