Everything started great until they got to my new destination with all my possessions loaded in their truck. Then they said that I would have to pay an additional $100 fee for animal hair. This fee wasn't mentioned anywhere on their website, and I didn't learn about it until we were at my new place. They would not unload the truck until i paid their fee, so I no choice but to pay it.
Cons: Would not release my items until I paid an extra fee.
more