I wouldn't recommend that anyone use this company to move. We received a quote that included an extra $350 for boxes and packing supplies. What we received was 54 used boxes with other peoples names and destinations written on them. Our house was 2700 square feet. Apparently, we would've needed many more than 54 boxes. Used boxes aren't necessarily a problem either, I've used them many times to move, courtesy the local liquor store. The only difference is that they were FREE. After many calls to the company (someone was eternally on vacation), we finally received a call back, informed them 54 used boxes, 54 rolls of tape(?), and no bubble wrap for $350 was totally unacceptable. About 2 days later, we received about 3 HUGE stacks of broken down used boxes. I was told they were cheaper. For who? My $350 price never changed. I checked with U-Haul, and I would've gotten 148 new boxes and packing supplies for $379. We finally received the bubble wrap about a week and a half later. We should've run screaming at this point, we should've gone with the moving company that had the higher quote, but we were moving then within days. The guys that did the actual leg work worked hard. My problems are not with them in particular. The worst part of this, is that we used our credit card to pay off the balance at the end of our move. They don't carry a card reader with them, so they called and read the number to someone. A week later, we received a call from our bank's fraud dept. asking if we charged $10,000 starting the day AFTER WE MOVED. Somebody paid off multiple T-Mobile & Comcast bills among other things. We had not used that card in over one year. I'm not accusing anyone in particular of robbing us, but, it appears Airborne does not have a very secure system. Luckily, it's under investigation, and we aren't responsible for any of it. Our experience with this company was horrendous. I wouldn't let this company move my garbage to the curb.
Cons: bad service, unreliable
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