Dishonest or unknowledgeable. My wife signed up to get a modem to plug in to computer which would get wireless virtually everywhere. Said she had 50 megs of data per month, which was a lot supposedly well bill after first month was almost 300 dollars. did not get bill for two months. verizon said it could do nothing about bills over one month old. My wife was told she could cancel anytime. i called today to cancel. was told fine. that will cost 160 dollars.
Cons: dishonest and unhelpful
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