I was sorry to hear about the experience described by PearlGirl and felt compelled to write so that anyone who reads these reviews will hear the other side of the story. I have been a frequent customer of La Palma since it opened fifteen years ago and have always enjoyed the best of service, the warm and welcoming environment, the delightful entertainment and the delicious food. I can't imagine how a chat with the manager would not have helped to resolve any issues she was experiencing, but I hope she and her companion(s) will give it another shot sometime in the future.
Pros: Incredible ambience. A real gem.
Cons: The beautiful old building is tucked away on a side street and not enough people are aware of its location.
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