i just start my saying i rarely write reviews but i am so upset that i felt it necessary to spare any other bride the horror of shopping at davids bridal. To begin with unless you specify you want a bridal consultant you will end up with a bridesmaid consultant and pray tell what bride to be wants that, then after you complain because she stands against the wall and makes no suggestions at all doesn't even look for the gowns you will be told that she has some experience with bridal gowns. So because i'm thinking evreyone has a bad day i go back 2 weeks later and guess what she even worst. then because i found a gown i thought i wanted i call the store 1504 westbury and ask if the gown is in stock (most of the gowns i wanted were not in stock and the won't get it unless you order it ) but this one is and i ask what is the policy for the purchasing a gown. Now granted i have never brough a wedding gown before but i have several friends who have and none of them used davids bridal now of course i see why but the manager proceeds to tell me that you have to pay for the gown first before they order it no deposit but full payment and they will only order a new gown only if you insist otherwise the gown that you and heaven only knows how many other brides have tried only will be cleaned and that will be your gown!! in additon to that during my last visit security was at the store with an very irate bride to be because her gown was not there and her wedding was 3 weeks away. Avoid this place like the plague. i was very disappointed especially since they advertise so much.
Pros: big place nice selection if they have your gown in stock
Cons: poor sevrice not attentive horrible policies
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