I have had my dog groomed many places...almost always pretty good. I live in NYC and I have high expectations but this guy freaked me out. he pulled a little poodle off of the table by holding the back of its neck and put it in a cage without the care that I would have taken. He then grabbed my dog out of her bag (she is a 5 lb tea cup yorkie) he had her by the back of the neck and I was trying to get him to let go. He grabbed at her and was too rough with her as far as I am concerned. I had a totally bad vibe and took my dog and left. He was a wierdo from the moment we walked in. totally not recomended.
Cons: bad vibe
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