This is a tough review to write because I've taken my dog to Pride and Joy three times and have been pretty happy. The last time I went to pick up my dog, I was a small, grey poodle being groomed in the back room. The groomer had the dogs ears pinned back with his hands and was using them to control the dog's head. Obviously, the poodle wasn't too happy and was showing teeth. The groomer then grabbed the poodle by the throat and shook him a bit. He then put the the leash/harness around the dog's neck. I mentioned to the guys at the front desk that the groomer looked pretty aggressive, but they assured me that it was OK.
Pros: The guys at the front desk are always friendly and helpful.
Cons: Saw a groomer grab a small dog by the throat.
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