I've used these people several times before for my dogs; they were highly recommended to me by a celebrity's mother years ago. Also, I never owned dogs before so I'd never been to other groomers. I guess that's why I stayed as long as I did; I kept believing them when they'd tell me that my dogs were problematic and wouldn't hold still. They are so MEAN to the dogs!!! My poor male dog was actually BLEEDING from his genital area the last (and final) time I took him there. I'm a strong person and I literally railed at these people about this and they all converged on me at once telling me that my dog was ""aggressive"" and ""didn't like people"" and that he had ""knots"" in his fur so he was obviously not treated well at home. God, I wanted to flog them! On a prior occassion, when I took my dogs there before this last problem arose; they would CALL ME ON MY CELL PHONE - after I'd dropped the dog(s) off - and say, ""Why won't your dog hold still?"" (Isn't it THEIR job to control pets??? What am I supposed to do about that over the PHONE??) Obviously - in hindsight - it's because they were brutal and mean. My FAVORITE complaint from them was - get this... - that I hadn't (1) brushed my dogs first prior to bringing him in (2) hadn't' BATHED them first - yes, they actually did say that... and (3) they hadn't been in for a while for their grooming so they didn't know why I was even coming back!!! I said to them, ""Gosh, If I have to BATHE and BRUSH my dog before bringing him here than what purpose do you people serve?! What does 'Dog Grooming' actually mean at this place?"" God, I just KNOW that they abuse pets - I've heard loud yelps from the back room whenever I'm over there. PLEASE DON'T TAKE YOUR PETS HERE AGAIN!!!! Buyer Beware.... A much better place is the BIRD HOUSE at 5742 Lankershim in North Hollywood - only about five miles away from Pride & Joy.
Pros: The only ""PROS"" are that - fortunately - there are better groomers to chose from
Cons: They hate animals; that's the worst part of their business
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