I bought my wedding gown there and ordered 8 bridesmaids dresses from there as well. On the day I picked out my gown, Christa was wonderful, I had her undivided attention and she really got to know my style and personality. Everytime I've had to interact with them since, has been dreadful! They are always rushing around, acting like they have too much to do and not enough help. On more than one occassion, I had to sit and wait for over 20 mins for anyone to even acknowledge me and say "We'll be with you shortly." (And they never really look that busy...) When my dress came in, they accused my mom of not having paid for it... and she had the cancelled check in hand as proof. Before the dresses for my bridesmaids were ordered, they accused one of my bridesmaids of not having paid for her dress, and she had the bank statement showing the withdraw from Dar Lynns. For giving some place $2500 worth of business, I'm very disappointed with the incompetence and disorganization of their staff. I always feel like someone else is more important than me when I call or go in there. It seems like they butter you up to get your business... and then don't have time to deal with you after that. Very disappointing.
Pros: selection
Cons: service
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