This was mine and my husbands first experience at Fusion. We each had a massage followed by a bathing ritual. We truely received a seamless experience from beginning to end. It all started with booking the appointment. I didn't know exactly what the bathing ritual all entailed so I asked the person on the phone to explain it and of the choices which one she recommended. I went with her recommendation and it was fabulous! The service was exactly what she described to me. When we arrived we were greeted like we were regulars, addressing us by name the minute we arrived. We were shown around in the spa before we started so we could get comfortable with where things were. Next we were asked to change into robes-which were super soft and I wish I had one of my own. The waiting area was very comfortable and relaxing with comfortable lounge chairs and a nice fire in the fireplace. We didn't feel rushed into our service. The massages were wonderful, we will both definately see those massage therapists again! The bathing ritual service was amazing! My skin felt wonderful when it was done, and we felt just so re-energized. After our services were done we were able to relax for a while in the waiting area. We never felt rushed to leave, nor did we really want to leave! It was an amazing experience, I can't wait to go back. The customer service was wonderful!
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