Jerry Heckman of NW Heating and Cooling installed my AC system this month. He was professional, reliable and put in a great AC system at a very fair price. What really sets Jerry apart is his willingness to provide outstanding customer service. When a problem arose with the unit he installed (which was due to a defective compressor....it had nothing to do with Jerry's work), he was willing to install a new compressor at 8 at night on a 100 degree day! He did this free of charge (because it was a manufacturer's defect covered by the Ruud) and was more than willing to provide this service in a pleasant and professional manner. Jerry is a great guy and I highly recommend him if you are in the market for a heating or cooling system. He goes the 'extra mile'!
Pros: Thumbs up
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