I booked an appointment at the Natick location one week in advance for a prenatal massage and pedicure. I called 3 days before to confirm (although they should have done this) and they said I was all set. I arrive looking so forward to the next few soothing hours only to find that they have no appointment for me. Three women were "working" (sitting around painting each others nails) not one single customer. This should have been my first clue that I was probably lucky they did not have any appointment for me. I would avoid this place at all costs, lack of professionalism and complete cluelessness is no way to run a business. Not sure how they are still around.
Pros: NONE
Cons: You name it
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