I purchased a service agreement for plumbing and cooling service in April 2008. They serviced one of two air conditioning units stating they could not get to the second a/c in the attic. July 20, the line clog and it caused an overflow of water leaking in to my dining room and bedroom. They came out and were able to service the unit and did not charge me for the visit. I feel they are responsible for the damage. The company has stated they are not responsible and will not make amends. I am filing a BBB dispute and would not recommend them. I will also file a small claims case if not resolved.
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