We have rented from Welch Agency. Our apartment manager was very friendly right at the beginning. However, I was not impressed later. He would not return my phone calls when I needed to ask him something; I had to call up the office's main desk to get a question answered. I feel that their move-out policy is odd. Renter pays for carpet cleaning no matter what. Also, we left the apartment clean, and they still charged us out of our security deposit.
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