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No customer service skills - Review by citysearch c | Smith's Sport Cycles Inc

Smith's Sport Cycles Inc

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No customer service skills 7/25/2008

After purchasing numerous atv's from Smith's Sport Cycles, we had an accident on a Rhino and had to leave it to get fixed. It stayed well over a month and not once did anyone call to let us know anything. I called a few times to check on the progress and someone (who I later found out was the owner) was VERY rude. We finally went to pick up the ATV and was told that they did the estimate wrong so the Insurance check was also wrong. After knowing this, nothing was done about it so we couldn't pick it up until we brought them a new check. I talked with 'Mrs. Smith' and she was very rude and absolutely NO help. When you pay that much for something, its hard to leave it somewhere for a month, especially if they're not going to help you out in any way. We will DEFINATELY be buying ATV's from somewhere else! more
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