So I took my laptop into the Laptop Guy after it took a minor bump and a small, fairly cheap and easily replaceable part was damaged. A MONTH later, I received it back. EVERY possible step, from getting to diagnostics up to the repair, took longer than the estimated timeframe. It was absolutely unreal. I'm a student and I pretty much need my laptop to survive, and missing it for almost half a quarter is inexcusable.
Pros: Not too much, at least the laptop worked alright in the end.
Cons: Fairly pricey, a turtle could repair it faster.
more