Contrary to the last post about this company, my experience was just the opposite. I knew from past repairs i've had done, and other customers that I have spoken with, that Hourglass would take the time to repair all the damage. The repair took over 3 months but well worth the wait. When repairing a $80,000 vehicle I want them to take their time. Johnathon kept me informed at every turn. I never had to wonder what was going on with my vehicle, I knew. Hourglass has a great reputation and they deserve it. I would highly recommend Hourglass to anyone having their car repaired. It doesn't matter if it's not an $80,000 BMW, they are still going to take the time and get the repairs right. Thank You for my great repairs Hourglass Team.
Pros: They delivered my vehicle back looking like it did from the dealer.
Cons: There are no Cons.
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