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Office staff indifferent to patient needs - Review by citysearch c | Tubridy, Stephen P, Dpm - New England Podiatry Assoc

Tubridy, Stephen P, Dpm - New England Podiatry Assoc

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Office staff indifferent to patient needs 7/17/2008

This office was highly recommended to me by someone I respect and trust, but I have no experience with the medical care here because just trying to make an appointment was such a pain. Nobody answers the phones at this place! And leaving requests for an appointment (""I'm in a lot of pain"") on their service were completely ignored; When I finally got through to ""a live person"" -- 3 days later,-- no apology, just a gruff attitude of indifference. During that phone call, I was repeatedly told, not asked, ""hold."". Appears patients' needs here are just an imposition. As soon as that conversation ended, I emailed some runner friends for other recommendations. more
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