I also have been a patient of Dr. Setzer for many years (over 5). I have had issues before w/ Secretaries or other doctors but Dr. Setzer seems to make up for any short falls within the company. He is actually a really nice guy who knows his stuff and understands how to explain it well to his patients. The best part is that he doesn't hold himself above his patients and actually treats people with the respect that they deserve as clients. I actually travel 30min just to have him as my doctor b/c he has been very understanding and helpful in situations where other family doctors wouldn't even help me. If he were to ever leave this practice I would surely follow.
Pros: Dr. Setzer
Cons: sometimes a lengthly wait
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