Dirty Parking Lot, Entrance not inviting. No grassy area for pet walking. Long waits for appts already made, without explanation. Small waiting area, Chaos from the time you walk in the door until you leave, \r
Unusually smelly. Been there several times lately and at different times of the day, still smelly. \r
Service does NOT equal charges. Think twice !
Pros: was able to book a quick appt
Cons: emergencies bumping appts one thing, overbooking another
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