I called and scheduled a appt. they followed up and left message the day before,on the morning of appt. rep. called and said he was 20 minutes away arrived very professional not arrogant or in a rush as he diagnosed problem he let me in on what he was doing and how these things operate.Diagnosed problem quickly showed me then double checked to be sure kept me informed and set some adjustments with cable routing problem fixed 20 minutes later.GREAT SERVICE HAVE USED IN PAST AND WOULD HIGHLY RECCOMEND.THOUROUGHLY SATISFIED GREAT JOB
Pros: PHONE MESSAGE LINE WAS FULL
Cons: GREAT COMMUNICATION DURING REPAIR
more