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I'll never go back - Review by citysearch c | Azul Restaurant & Lounge

Azul Restaurant & Lounge

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I'll never go back 7/26/2008

I'm giving this one star only because I can't submit this entry with zero stars. I used to be a regular at Azul's, even though the drinks are overpriced and the service is terrible, because the salsa is so good and every once in a while you'd get a really great meal.. Not anymore - I no longer patronize this restaurant. The last time I ate there, I cracked a tooth. A few days later, the owner phoned and told me he would take care of the repair bill, and then warned me not to rip him off (he warned me twice) - before I could even say a word. He was rude, insulting and condescending. After I had the tooth fixed, I left 21 messages before he called me back. He blamed his staff - he said they never gave him a single message. 4 months later I finally received a check for 15% of the repair cost, That's right. He paid $130 of a $980 repair bill that would have been covered by insurance. He wrote to me that it was my fault because I ""probably had bad teeth"". On top of that, the check stated that by cashing this check I released them from any further damages. If he had done what he said he would and paid for the repair, I would be writing a different review today. And has been previously stated on this site, watch your statements - my charges have come in overcharged twice. more
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