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Unresponsive customer service - Review by citysearch c | ARS / Rescue Rooter Austin

ARS / Rescue Rooter Austin

Unresponsive customer service 7/19/2008

I will never use or recommend this company again. They have inexperienced staff but great salespeople. Once you pay for the system they are unresponsive to phone calls if you have a problem that costs them to repair even though the salesman does a great job of helping you feel they have great customer service and will fix any problems they create. I called customer service over and over with no return call yet. Pros: Smooth salesmen Cons: No follow through especially with customer service more