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Poor Customer Service - Review by citysearch c | Smooth Surfaces

Smooth Surfaces

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Poor Customer Service 7/24/2008

I brought in a bath vanity top they said they could cut to fit my space. However, when I arrived to pick it up the next day they told me it was still not done. 15 minutes later they called to let me know they ""shattered"" my countertop. The owner then told me to buy a better quality material next time (it originally cost nearly $500). He told me they would not compensate in any way other than to sell me a similar product at cost. I had already put down tile and installed a vanity base to match that top. They chose to leave the customer feeling cheated. I will NOT be recommending them to my family or contractor friends. more
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