I have always think that since NM is a upscale department store, then the customer service must be great, but i was wrong. I have recently purchased a bag that was worth over $600. they would only accept American Express, Diner Club and Personal Checks...which i didn' t understand why they are doing that. they would've lose alot of customers, not everyone has an american express, diner club or carry a check book with him/her.
Cons: Poor Customer service
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