They will not pick up anything left beside the cart....even when they have to trip over it to get to the cart. Cart is left in the middle of the driveway with lid open which is terrible in inclement weather. Absolutely no customer service or resolutions when business is contact...if you can get anything from the company it is just excuses and an extremely rude attitude from whomever you speak with
Pros: They are always sure to send your bill to you long before it is due
Cons: Not exactly sure what I'm paying for since they will only take what is in the small cart they provide
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